We do appreciate appointments wherever possible. We want to be sure you have uninterrupted attention from our staff, and since we have a retail store, it may sometimes be difficult to accommodate walk-ins.
Once we've confirmed your appointment, we'll send you a link to an online Wedding Questionnaire. This allows us to learn more about you and your wedding so we can be as efficient as possible in our time with you.
For your first appointment, we'll reserve two hours for you to meet with a consultant and view our albums. While this may sound long, it can take a while to get familiar with the options, browse albums and begin creating your invitation.
When you arrive, you'll get comfortable in our ordering area, where we'll review what we've learned from the Wedding Questionnaire. Based on your needs, we'll share some information and answer any questions. Then, it's time to browse albums to your heart's content!
There are many decisions involved that may seem overwhelming at first. Just work through them one step at a time. Decide on those factors that you can before your appointment (see "10 Things to Know Before Ordering Your Wedding Invitations"). Then, you can work with our staff to make the right decision for you and your budget.
Sometimes, our clients fall in love with a particular line, design the invitation and place the order at their first appointment. Others want to consider all the options and come back for another appointment (or two) to get things finalized. Either approach is perfectly fine.
After your appointment, we can accomplish many of the follow-up tasks via phone and e-mail. We do have clients who live in other places, so working remotely and shipping to your destination is never a problem.
We look forward to meeting you and to helping you create your perfect invitation!